As delivery services have evolved in the last decade, the customer is presented with an expanding range of services from delivery companies that were once the responsibility of the receiver. These days a client can have the option of different delivery solutions, all the way from, picking it up at the depot and self-delivery for the final stage. Or, they can have the item not only brought the final distance, but all the way to installation of the product and beyond. There are also specialized divisions of delivery that can handle dangerous, expensive, or highly fragile and sensitive items. All of these services are further enhanced with up to the minute tracking technology that gives the customer much more understanding and confidence in the process
White Glove Services: White glove services are an additional level of service that compliments last mile delivery. White glove services include bringing the shipped item into the final location, installing the item with technical expertise, and ensuring that the system or product is in good order and ready to use. This is especially useful for high-end technologies such as medical and laboratory tech. Last mile delivery from Rhenus High Tech is one such provider of white glove services.
White Glove Collections and Relocations: As with all things, changes happen and there is often times when inventory and equipment will need to be shifted or sent somewhere for maintenance or repair. When this happens, it might not be the best solution to rely on your own maintenance crew. Some technologies should always be handled by qualified experts with the right equipment and experience to handle the transitions. For this reason, white glove collections and white glove relocations are another part of white glove service. It is good to stick with the same people who are familiar with the product, and potentially the exact crew that did the installation.
High Value Deliveries: One of the most complicated areas of delivery and shipping logistics is the safe handling of sensitive materials. With all the amazing technologies in the world today, there are a lot of products being manufactured that do not travel easily for a variety of reasons. Customers have many different needs, including the safe transport of items that are.
- Extremely valuable
- Contain dangerous components or hazardous chemicals
- Are exceptionally fragile, or sensitive.
- Are of such proportions that they are complicated to ship.
All these things require specialised personnel and the right equipment to ensure their safe transport and installation. This has created a niche industry of very specialised expertise that can be very industry specific, like the delivery of space-based technologies.
The shipping world is continuing to evolve along with the new technologies that are available. Soon we can expect to have more involvement with AI and automated delivery services with robots, drones, and self-driving cars. And indeed, all those things are already beginning to be used more and more. This has made the world a much smaller place and has made the technology of the world more accessible than ever. It is a golden age of logistics, and one of the most beneficial advancements of our age.